The instructions in this section only apply if the scanner you purchased included Visioneer Acuity on the installation disc. For all other scanners, please continue on to the instructions for adjusting options on the Advanced Settings Tab. Click the drop-down arrow to choose the type of Acuity settings to use for the new scan configuration. The options are:. If the page is scanned at too great an angle, the image may not straighten correctly. In that case, re-scan the page.
This option will rotate the back side image degrees from the front side. When scanning in duplex mode without this option selected, the back side image of calendar orientation pages will appear upside down in the final scan.
This option does not automatically determine book page orientation versus calendar page orientation. If you have this option selected when scanning book orientation pages, the image for the back side of the page will appear upside down in the final scan. If you are scanning a batch of documents that contain both types of orientation, we recommend that you select Automatic in the rotate image list. Edge Cleanup only applies if Auto-Crop and Auto De-skew are selected so the software can determine where the edges are located.
The De-speckle option identifies these spots and removes them. For example, if you are scanning a letter with a red watermark, you can choose to filter out the red so the scanned letter just shows the text and not the red watermark. The Bit depth reduction options are only available when scanning in black and white. For example, if you scan a color photo in black and white, the image file will have large blocks of black and white and the image barely recognizable. Dithering the image creates a black and white image that is recognizable.
The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time.
Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth. You cannot properly diagnose a worn roller until you have cleaned it. Pinch the sides of the roller cover and pull it down to access the roller. Take the new roller out of its packaging. Clean any dust off the roller before installing it. Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance.
You should clean the inside of the scanner at least once a week or after 1, pages have been scanned. Note: Be careful when cleaning the rollers. All of the rollers, except the free rollers, are designed to rotate in one direction only. Do not force the roller to rotate in the opposite direction. Forcing the roller to rotate will damage it, and cause the scanner to feed pages incorrectly. Wipe clean the rollers and glass in the scanner body.
Rotate the rollers to clean the entire surface. Wipe clean the rollers and glass in the underside of the ADF door. Using a clean, dry cotton swab, brush away any dust on the double feed detection sensors.
If you have received the Error message, then this means you have received a multi-feeding error. If you have received the Error message, then this means you have received a paper jam error.
There may be patches available to help resolve some of these problems. Please check manufacturer website for any necessary updates. Check your driver: The driver that Windows installed for use with the scanner may not have installed properly. Follow the steps below to redetect the scanner:. The following independent software vendors have tested and certified our scanners to work with their applications.
The following vendor's software is configurable to work with the scanner model's driver; however, the vendors have not certified that their products are compatible with our scanners. Nuance, the maker of PaperPort, offers more information on this issue on their site.
Find more information from Nuance here. Didn't find what you are looking for? Chat with us, or email in at Contact Us. Skip to main content. My Orders. Driver for Windows Visioneer Update for Windows. Please note: Support for Windows has ended with OneTouch 4. Visioneer Network Scan Service for Windows 10, 8, 7. Visioneer Network Driver for Windows 10, 8, 7. Visioneer Mobile Capture for Android 8 and up.
Scan directly to your mobile device from any network enabled scanner. Version: 1. Chinese Traditional. Chinese Simplified. Windows Patriot H80 Guides. English US. Visioneer Network Scan Service Guides. Visioneer Network Driver Guides. Wait for the system to detect the scanner this may take 30 seconds , then click on the "OK" button. The following independent software vendors have tested and certified our scanners to work with their applications. The following vendor's software is configurable to work with the scanner model's driver; however, the vendors have not certified that their products are compatible with our scanners.
Nuance, the maker of PaperPort, offers more information on this issue on their site. Find more information from Nuance here. Didn't find what you are looking for? Chat with us, or email in at Contact Us. Skip to main content. My Orders. Please note: Support for Windows has ended with OneTouch 4. Windows OneTouch Guides. Chinese Traditional. See review on Facebook.
Victor C Glanville. Hamrick Software - I have been using VueScan for 10 years on several different computers using 3 scanner models. It really is an excellent product well maintained and exceptional value for money. It has given me a lot of pleasure over the years and helped produce some high quality scans of vintage family photography. I can recommend it to anyone.
Tim Flanigan. I am absolutely in love with this software! Thanks to VueScan, it back online and working better than ever. It is so efficient and easy to use that I'm looking forward to scanning several thousand slides that have been stored away and unusable. My scanner now works so much better than it did originally that I am incredulous.
I purchased the Pro version and it is worth every penny of the reasonable price. Love it! Thank You Hamrick!!! Mark Dorfman. It works plain and simple! Marc Bodewes. I used it a lot, more functions than the standard driver. Got new computers with new operating systems, forgot about VueScan.
I got a new Epson scanner - old one doesn't have Win10 drivers. I remembered VueScan. Wow, a purchase made in , works on a PC with an operating system that doesn't exist in And that for a very small amount of money.
Gil Schneider. I had tons of photos to scan, and after doing some research I decided to go for VueScan. I don't regret my decision. Scanning was a breeze and saved me a lot of time.
I'm using a Brother All-in scanner which I bought 3 years ago and whilst its scanning software is not bad it's much slower and has way less options than VueScan.
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